Welcome to Medihat. We are committed to providing a secure, convenient, and reliable payment experience for every customer. This Payment Policy explains how payments are processed, the payment methods we accept, and the steps we take to protect your personal and financial information. By placing an order through our website, you agree to the terms outlined below.
Accepted Payment Methods
For your convenience, Medihat accepts the following payment methods:
- Visa
- Mastercard
- American Express
- Stripe
- Apple Pay
- Google Pay
All payments must be successfully completed before an order is processed or shipped.
Secure Payment Processing
At Medihat, protecting your payment information is one of our highest priorities. Every transaction completed on our website is secured using Secure Socket Layer (SSL) encryption, ensuring that your personal and financial information remains protected during transmission.
We do not store your complete credit or debit card information on our servers. All payments are securely processed through trusted third-party payment providers that comply with recognized industry security standards.
Payment Authorization and Verification
When you place an order, your selected payment method is authorized to verify payment information and confirm that sufficient funds are available.
To help prevent unauthorized transactions, some orders may require additional verification before they can be approved. If further information is needed, our customer support team will contact you promptly.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email containing your purchase details.
If you do not receive your confirmation email shortly after placing your order, please check your spam or junk folder. If you still cannot locate it, please contact our customer support team for assistance.
Pricing and Currency
All prices displayed on the Medihat website are listed in United States Dollars (USD).
Applicable taxes, shipping fees, and any additional charges will be calculated and displayed during checkout before your order is finalized.
Failed or Declined Payments
Payments may fail or be declined for several reasons, including but not limited to:
- Insufficient funds
- Incorrect payment information
- Expired payment card
- Card issuer restrictions
- Fraud prevention security checks
- Temporary technical issues with the payment processor
If your payment is declined, please verify your payment information, try another payment method, or contact your financial institution for assistance.
Medihat is not responsible for delays resulting from unsuccessful or declined payment attempts.
Refund Processing
If a refund is approved in accordance with our Refund Policy, the refunded amount will be credited back to the original payment method used for the purchase.
Please allow [Refund Processing Time] business days for approved refunds to be processed. Depending on your bank or payment provider, additional time may be required before the funds appear in your account.
Fraud Prevention
To maintain a safe shopping environment, Medihat actively monitors transactions for suspicious or fraudulent activity.
We reserve the right to:
- Cancel or refuse any order suspected of fraudulent activity.
- Request additional identity or payment verification.
- Limit or reject transactions that appear unusual or unauthorized.
- Cooperate with financial institutions and law enforcement agencies when fraudulent activity is suspected.
These measures are designed to protect both our customers and our business.
Customer Support
If you have any questions regarding payments, billing, or transaction security, our customer support team is here to assist you.
Medihat Customer Support
Phone: +1 (575) 257-4014
Email: support@medihat.com
Business Hours: Monday – Friday, 9:00 AM – 7:00 PM (USA Time)
Address:
721 Mechem Dr
Ruidoso, NM 88345
United States
Policy Updates
Medihat reserves the right to update or modify this Payment Policy at any time without prior notice. Any changes will become effective immediately upon publication on this page. We encourage customers to review this policy periodically to stay informed about our payment practices.
Thank you for choosing Medihat. We appreciate your trust and remain committed to providing a secure, transparent, and dependable shopping experience with every purchase.